Cancellation policy

Canceling Your Membership

You can cancel your Zwift-billed membership at any time from Zwift.com.

Your membership remains active until the end of your current billing cycle—the time between charges (monthly or yearly, depending on your membership).

Canceling a Zwift-Billed Membership

Go to zwift.com/billing/membership and sign in.
Select MANAGE.
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Select Zwift Membership.
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Select Cancel Subscription.
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Select a reason for leaving and then select CANCEL MEMBERSHIP.

Things to Know

Your membership remains active until the end of your billing cycle—the time between charges (monthly or yearly, depending on your membership).
Cancel at least 24 hours before your next billing date to avoid renewal.
Direct Debit requires at least 7 days’ notice.
Your progress is saved after cancellation.
Riding requires an active membership. Running remains available.
If you change your mind, you can remove a scheduled cancellation at zwift.com/billing/membership.
If you want to take a 7 - 90 day break from Zwift, you can pause your membership from the membership page instead of canceling.

Apple App Store Subscriptions

If you have an Apple® App Store® subscription, you won’t see a cancellation option on Zwift.com. To cancel, manage your subscription through the Apple App Store. Check out Apple's support documentation for more info.

-The Team at Zwift